For some time now, my gift cards stored in the app no longer update the balance. When I click on the miniature update icon, a message appears: no internet. But that can't be the case, because everything else updates perfectly. So I no longer have any control over how much is still on which gift card. The balance on the receipt doesn't match the balance in the app at all.
Hi papalagi Thank you for the question. The problem should no longer exist with the latest app version from 7.34.1. Have you already updated your app? If the problem persists, you can also check your balance here: https://geschenkkarte.migros.ch/reload Best regards Marc
Hi papalagi Thank you for the question. The problem should no longer exist with the latest app version from 7.34.1. Have you already updated your app? If the problem persists, you can also check your balance here: https://geschenkkarte.migros.ch/reload Best regards Marc
I have version 7.34.1 It is also clear to me that I can check the balance in the browser, but it is quite tedious with many gift cards and then I have two values and don't know which one is correct now. At the checkout it is also not exactly pleasant when the gift cards in the app still show a balance, but the cashier says there is nothing left on them...
I have version 7.34.1 It is also clear to me that I can check the balance in the browser, but it is quite tedious with many gift cards and then I have two values and don't know which one is correct now. At the checkout it is also not exactly pleasant when the gift cards in the app still show a balance, but the cashier says there is nothing left on them...
Thank you for your feedback. The app team would like to take a closer look at this. May I ask you to contact kunden@migrosonline.ch directly with detailed information (cell phone model, OS version, app version and any screenshots)? Many thanks & best regards, Marc
