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Cumulus discounts

Cumulus rabatte

I have a colleague who has a cumulus card and regularly receives the shopping discounts, but then she is always told at the checkout that they have already been redeemed even though she hasn't used them. How is that possible?
And no, no one from her family has redeemed it, so my question is what should or can she do?

All replies (2)

Bodenseeknusperli

Has she linked the app to the card and can view the history digitally? Because if "already redeemed" you can look up when and where it was redeemed, you can't redeem a voucher twice, but it will list where it was last used.

Thank you I will tell my colleague

Bodenseeknusperli

Has she linked the app to the card and can view the history digitally? Because if "already redeemed" you can look up when and where it was redeemed, you can't redeem a voucher twice, but it will list where it was last used.

Cool, I didn't know that. Learned something new :)