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Are spare parts available for this product? Did the clamping shoe break on me?
Hello TexasEddie Thank you for your question. Unfortunately, we do not stock any spare parts in our range. Your Migros specialist store team
Hello TexasEddie Thank you for your question. Unfortunately, we do not stock any spare parts in our range. Your Migros specialist store team
Why? You can only test, rate and make Migros even better if you're logged in.
for another variant: Weiss, 40.0 cm 140.0 cm
Why is the pleated blind only suitable for plastic windows? And not for wood-metal?
Hello Aengeli_89
Thank you for your question!
The DAY-LIGHT honeycomb pleated blinds are especially suitable for PVC windows, as the clamp brackets do not offer the same stability on wooden windows. Wood can expand and contract, which could affect the holding power of the clamp brackets. Therefore, we cannot guarantee the same warranty as for PVC windows.
Kind regards
Your Migros specialist store team
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for another variant: Weiss, 45.0 cm 140.0 cm
Hello Our bedroom windows are 45cm x 147cm (W x H, dimensions of the window glass without frame), including the sash height it would be 159cm. We only want to cover the bottom half of the window, so it doesn't matter if the whole area could be covered. If I order the 45cm x 140cm pleated blind, would the cord be too short to be stretched? Or is the cord adjustable? Thank you very much in advance.
Hello svenjamyma 🙋♀️ Thank you for your question about our DAY-LIGHT honeycomb pleated blind 🏡 We have just unpacked and tested a pleated blind. If only the cord is stretched, we achieve a length of 157 cm. Unfortunately, this is 2 cm short of the length required to install it according to your specifications. We regret that we are unable to offer a suitable solution in this case and hope that you will find an alternative solution. For further advice, please contact our video advice service at any time: https://www.micasa.ch/de/cp/live-videoberatung Best regards, your Migros specialist store team 🌈
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The window frame is too deep for the clamping mechanism. This means that the bracket cannot be attached and the pleated blind cannot be fitted. How can I get a wider clamp bracket? Can you please give me a suggestion? The problem is not evident from the product description, so please suggest a solution. Further feedback: the installation instructions are subterranean (imprecise, incomplete, incomprehensible).
Hello AHK First of all, thank you for your feedback and your patience. We are sorry that you had difficulties installing our honeycomb pleated blind. This product is indeed designed for standard window dimensions. For deeper window frames, we recommend the additional purchase of our universal clamp bracket SB. You can order it directly here: https://www.doitgarden.ch/en/p/430557400000/universal We hope that this is a suitable solution for you. If you have any further questions, please do not hesitate to contact us. Best regards, your Migros specialist store team
Hello, we have now ordered and received the recommended micasa universal brackets. These do not hold either, the brackets are too deep and slip off when screwed on. It doesn't work with them either. Can I please send everything back to you, I can't do that, thank you very much.
Hello AHK Thank you for your message. We are sorry to hear that you are experiencing difficulties with the micasa universal mounts. Of course, you have the right to return the product if it does not meet your expectations. Please return the product within 30 days of receipt. As soon as we have received the returned product, we will refund the full purchase price. We apologize for the inconvenience and thank you for your understanding. Your Migros Fachmarkt Team
Thank you for your reply. We were able to successfully return the brackets to Migros Dreispitz. The two pleated blinds were not taken back because the date of purchase was more than 30 days ago. We still cannot do anything with this product because it cannot be fitted to our window frames. Where can we send it back to? Thank you for your kind reply. FG AHK
Hello AHK We understand your frustration, unfortunately we can no longer take back the pleated blinds after the 30-day return period has expired. One option would be to resell the item privately. We hope that you will find a suitable solution for the pleated blinds. Your Migros specialist store team
Why? You can only test, rate and make Migros even better if you're logged in.
Are spare parts available for this product? Did the clamping shoe break on me?
Hello TexasEddie Thank you for your question. Unfortunately, we do not stock any spare parts in our range. Your Migros specialist store team
Hello TexasEddie Thank you for your question. Unfortunately, we do not stock any spare parts in our range. Your Migros specialist store team
Why? You can only test, rate and make Migros even better if you're logged in.
