Hello Migros Team
I am very disappointed with M-Budget Mobile. I have a problem with my son's subscription. Reaching customer service by phone is already a huge challenge. After receiving no satisfactory answer by phone, I have written to M-Budget Mobile. I have already sent 2 registered letters and have still not received a reply. I find this customer service really questionable and I cannot accept this way of doing business.
Kind regards
All replies (3)
Guest
There are massive problems with such M-Budget offers. You can also find some of them here in the forum:
Switch to M-Budget mobile - experiences?
!!! M Budget phone bills - for months SYSTEMATICALLY wrong minute prices???
Absolute disappointment: Hands off M-Budget DSL
M-Budget TV
Dear Lara71, thank you for your feedback.
Unfortunately, for data protection reasons, we do not have access to your data and therefore cannot check or help you directly. The quickest way is to try again via the M-Budget Mobile hotline. In the meantime, I will pass on your customer service feedback to our colleagues at Swisscom. Thank you for your understanding and best regards, Sara
Hello Sara
Thank you for your feedback.........tried to reach someone by phone today, but over 15 minutes in the queue.....that can't be.........take a look.......
Best regards
Lara