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Dear Migros
If you think the latest headlines don't interest anyone, you're probably wrong. Whether it's the 'cheap is cool' initiative (getting cheaper at the expense of producers) or the 'black is cool' initiative (crates for vegetable farmers) - they have at least one customer who no longer shops at Migros.
I'm sure I'm not the only one.
MfG and have fun with the German agricultural and producer destruction tactics
(FYI I'm not in this sector of the economy, I'm just annoyed by them. Or annoyed...

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All replies (7)

NDee

... that's what consumers want.
/Irony off.

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Sebastian_Migros

Hello @Alepae

Thank you for your message. We are sorry that not all of our commitments meet your expectations. In addition to criticism, we also receive a lot of praise and feedback from customers who appreciate the price reductions. It is important to know that we are lowering prices across the entire supermarket range and at the same time investing in the proven Migros quality - the best price-performance ratio has been a top priority since the founding years and is even written into our articles of association. We want to and must remain true to this heritage.

In the case of vegetable crates, the global crate supplier "IFCO" is introducing the newly developed reusable crate generation throughout Europe and gradually withdrawing the existing generation from circulation. Sooner or later, every customer and supplier will have to switch to the improved generation.

The reusable containers of the old generation will be returned to IFCO and reused by other customers or shredded 100% into granulate to be melted down again into new reusable containers. Newly produced IFCO reusable containers are therefore partly made of 100% recycled plastic from old reusable containers.

Best regards

Sebastian

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Alepae

Grüezi@Sebastian_Migros

Thank you for your feedback.

I'm pleased that many customers are enthusiastic about the price reduction. Should they perhaps also have their wages cut so that they can empathize with the situation of those who now receive less money for their hard work? Which also leads me to ask who is the victim of this 'best value for money' statute thing? I don't suppose they can/want to give up their margin.

Yes, then I'll be curious to see when I can see the boxes at other retailers too. I still don't understand why this is necessary if the crates can be used by 'other customers'. But since their hands are tied here, there's no point in discussing it any further.

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Cinderella1925

I would also have welcomed it if Migros ? had come out on the side of the "other customers" and agreed to use up the old boxes.

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Nina_Migros

@Cinderella1925Idon't know exactly what you mean by "using up old crates", they can't be used up. These reusable containers are virtually rented by the suppliers and when they are no longer needed, they go back to IFCO and they get their deposit back in full. And yes, @Alepae, it really is the case that the others will also have to change over. We are now simply the first to make the switch, for various reasons. And even if we had chosen the color green, there would be new reusable containers (as we tell the crates).

Allow me to refer you to my detailed answer from March on this very subject, where nothing has changed since then. To the answer

Kind regards, Nina

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Alepae

@Nina_Migros & @Sebastian_Migros
Thank you for the detailed statement regarding crates. I already wrote in my last post that a discussion is pointless because Migros cannot control this. But yes, I read it carefully.

Which brings me to the part that you explicitly don't want to answer. What about the low prices? Who pays for them? Your margin or the producers? Please refrain from making excuses and speak plainly.

Thank you and have a nice weekend.

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Sebastian_Migros

Hello @Alepae

Thank you for your feedback and your patience. Please accept my apologies for the delayed feedback. The reasons for the price reductions vary depending on the product group and product. They are mainly possible thanks to various efficiency programs, optimized transport and logistics costs and improved procurement prices. As you know, we also negotiate purchasing conditions with our largest suppliers. Together with our suppliers, we want to offer our customers fair prices for quality products at Migros.

Bodenseeknusperli: As part of the "Sustainable Milk Migros" program, we have introduced a new pricing system based on three elements: A base price, a sustainability surcharge and a sustainability bonus. We adjust the base price periodically based on the current market situation: Since February, the average milk prices paid in the sector have been falling continuously. Prices fluctuate due to the market situation, but Migros remains committed to paying above-average prices. Together with the three centimes sustainability surcharge, the price paid is 65.5 centimes. This is still significantly higher than the average milk price paid in the sector. If market prices rise in the fall, Migros will also adjust its milk prices and will continue to pay an above-average milk price in the future.

Best regards

Sebastian

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