Like everyone else, I waited until the 5.12 to complete the collection for my daughter. What a disappointment, 1 purchase (whatever the amount) = 1 super star marble. Knowing that 4 marbles were on offer that day, how can I complete the collection? What will Migros be offering? and why is there so much reluctance to distribute marbles to children, especially during this period and this pandemic? Sincerely
I've had the same problem, even though on the brochure (in the "Super Stars" section) it says "One bag per purchase of Fr. 20. It doesn't say anywhere that there's one bag per customer, especially as I need someone to explain to me how to get the 4 Super Star marbles?
I've had the same problem, even though on the brochure (in the "Super Stars" section) it says "One bag per purchase of Fr. 20. It doesn't say anywhere that there's one bag per customer, especially as I need someone to explain to me how to get the 4 Super Star marbles?
I had the same reaction. Normally I do my weekend shopping on Thursday or Friday to avoid the weekend crowds, so when I arrived at the checkout with my 350.00 worth of purchases and was told one marble per purchase, I was very disappointed, so I was referred to the manager to whom I showed the flyer with the mention of 1 special marble for every 20.00 - He tried to argue that it was a mistake and that I had to play along because there weren't enough marbles for everyone. I politely pointed out to this gentleman that Migros had made a mistake and that I'm a very decent person, I take responsibility for my mistakes and Migros for theirs. And they gave me the marbles that corresponded to my purchase. By the way, I've been trying for weeks to connect to the exchange site and play the Christmas calendar, but it never works.....
Guest
Hello, we understand your disappointment. Following the success of our All Stars action, the special balls sold like hotcakes this morning. Demand far exceeded expectations. As a result, our stocks are empty and we apologize for this. We are looking for equivalent compensation. You can send a message with your receipt for the day and your postal address to this address and our customer service will get back to you: migros-helpline@migros.ch Or use the contact form https://www.migros.ch/fr/services/service-clientele/infoline/contact.html Elias
