I have rarely been as disappointed by a provider as I have been by M-Budget. After reading about the Internet offer, I blindly trusted that a Migros offer couldn't be bad and I have to admit that I didn't do much research. But the DSL offer is a disaster, the customer service scandalous. Immediately on the day after the connection, I noticed that I didn't have anywhere near as fast an Internet connection as I had previously had with Sunrise.15 Mbit/s ordered (higher speed option) and the maximum measured value 3.89 Mbit/s. Since then an endless customer service mail traffic. Here is an excerpt:

"For some time now we have been in discussion with our service supplier, i.e. Swisscom. According to this, there should be a proposed solution to the speed restriction around mid-September.
You are welcome to contact us again at the beginning of October if your request is still relevant."

When I asked whether it wouldn't be more customer-oriented if they contacted me then;
"You are welcome to contact us again at the beginning of October if your request is still relevant. Because we still don't have an answer at the moment."

Was probably expecting too much. When I then asked at the beginning of October:
"unfortunately we cannot provide you with the desired DSL speed at the moment.the investigations show an ADSL line that is too weak, which unfortunately does not give more.however, we are happy to tell you that we will be changing our technology at the beginning of next year (January) and you may therefore be able to benefit from VDSL.in order to provide you with a small compensation for the difficulties, we will be very happy to credit you with one month's basic fee and thus hope for your understanding."

This borders on fraud! You only provide 30% of the service and charge 100% of the price. Think about a lawsuit! I've also signed a one-year contract. I want to go back to Sunrise :-(((